Right choice for New Car Service
The truth of the matter is that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Considering getting the most out of the end of year car sales or want to welcome in the new year by having your new car serviced? Here is some sound advice from Roly`s Automotive Services in Berri.
The acquisition of a new car is one of the largest investments you'll likely make, so it shows common sense to do your utmost to ensure its proper care. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The truth of the matter is that you have the option to choose which mechanic should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be told you must bring the car back to the dealership you got it from for service or repairs. Provided the work is carried out to the manfufacturers specifications by an acceptably qualified person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Roly`s Automotive Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Roly`s Automotive Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Roly`s Automotive Services will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the differences between manufacturer, statutory and express warranties to ensure you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to incorporate “express” or “extended” warranties, often for free, when processing the sale of your new car. Normally these ‘other’ warranties may include quite explicit restrictions or provisions, often in a language that is difficult to follow. Many times these additional extras provide hardly any additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such additional extras are very unlikely to bring to your attention the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will be travelling to get your car serviced or larger waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:30 am to 5:30 pm